We offer free standard shipping on all U.S. orders over $150. Orders under $150 ship for a flat rate of $7.00.
Orders are processed and shipped within 1–2 business days (Monday–Friday, excluding holidays). Orders placed after 2:00 PM PT may be processed the following business day.
During peak seasons and promotional events, processing may take an additional 1–2 business days. We'll always keep you posted via email.
All orders ship from our fulfillment center in Las Vegas, NV via UPS, FedEx, or USPS depending on the shipping method and destination.
| Method | Estimated Transit Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | Free on orders $150+ / $7.00 flat rate under $150 |
| Expedited Shipping (UPS) | 2–3 business days | Calculated at checkout |
Transit times are estimates and are not guaranteed. Delivery times are measured in business days from the date of shipment, not the date of order.
Once your order ships, you'll receive an email with a tracking number so you can follow your package every step of the way. You can also check your order status anytime by logging into your Peluva account.
Didn't receive a shipping confirmation? Check your spam folder first, then reach out to us at support@peluva.com.
We ship to P.O. Boxes and military addresses (APO/FPO/DPO) via USPS. Please allow additional transit time for these deliveries.
We ship to Canada! International shipping rates are calculated at checkout based on destination and package weight.
Please note:
We do not currently ship to other international destinations. Sign up for our newsletter to be the first to know when we expand.
If your order arrives damaged, or if your tracking shows "delivered" but you haven't received your package, contact us within 7 days of the delivery date at support@peluva.com. We'll work with the carrier to resolve the issue and get you taken care of — whether that means a replacement or a refund.
Please save any damaged packaging and take photos if possible, as this helps us file carrier claims quickly.
During holidays and sale events, carriers may experience delays beyond our control. We recommend placing orders early to ensure timely delivery. We'll update this page and our social channels with any adjusted timelines during busy periods.
Finding your perfect barefoot shoe size can take a little dialing in — we get it. That's why we offer Redo echange protection and easy 30-day returns.
Questions? Our team is here to help. Email us at support@peluva.com Monday–Friday, 9 AM–5 PM PT.