Refund policy

We want you to be completely satisfied with your purchase. 

That’s why we offer a generous 30-day, no-questions-asked return policy on all shoes, with our Redo purchase insurance option available at checkout.

Please note: socks are final sale and are not eligible for return or exchange.

If for any reason you’re not satisfied with your shoe purchase, you may return the shoes within 30 days of delivery for a full refund of the purchase price.

If your item arrives with a factory defect, we’ll take care of it. Please contact us and we’ll replace it or issue a refund.

Please include all original tags and packaging with your return, wipe all items clean of any debris, and keep wear during your trial of fit and feel to a reasonable minimum.

Returns are accepted within the United States only. International returns are not accepted. Click here to start a return.

At this time, we do not provide complimentary shipping or return labels for international orders. If you choose to return an international order at your own expense, we will process an exchange or refund once your order is received at our warehouse. All shipping costs and brokerage or customs fees are set by the courier.